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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

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Responses September August July
1 Extremely likely      
2 Likely      
3 Neither likely or unlikely      
4 Unlikely      
5 Extremely unlikely      
6 Don’t know      
       
Summary Scores      
Positive % % %
Negative % % %
Neutral  % % %

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

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