Patient Facing Services is an online service offered by our clinical computer system (EMIS) to allow patients to perform certain tasks online.
The system links into the practice’s clinical system and allows you, once registered, to use any of the following services:
Book an appointment
You can book routine telephone triage appointments with a GP through the website. The doctor will discuss the problem with you and work out what to do next. You may want advice, or a prescription, or you may need to come in. The doctor will arrange an appointment with you if you need to be seen.
This service also allows you to review and cancel appointments that you have booked at the practice.
Patients who receive regular prescriptions from the practice can request a repeat prescription from the practice by logging onto EMIS Access and selecting the drugs that are required. The Doctor then either accepts or declines the request and the patient is notified.
Please note even though you have a nominated pharmacy to receive your prescription electronically, we still require patients’ to request their repeat medication. Your nominated pharmacy is not allowed to order on your behalf.
Did you know you can order your repeat medication on line? If you would like to do this please ask at reception or see below for access to medical records.
Access to medical records
Patients can have access to parts of their medical records online. This gives the patient information about consultations, allergies, lab test results and current problems. Please ask reception for this service.
Patients can consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services.